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Webcast Support

  • Video Management Platform (VMP)

    Platforms supported The VMP platform currently favours Chrome and Internet Explorer browsers on PC and Chrome and Safari on MAC OS but full implementation to other browsers would be rolled out into th...

  • Problems Hearing Audio/Not Seeing The Video

    If the webcast just started we often get asked to delay the broadcast by a few minutes due to unforeseen delays onsite due to traffic etc. If you still don't get any picture or or hear any audio after...

  • Experiencing Problems During The Live Event

    Due to the popularity of the webcasts, there may be traffic congestion on the Web. We've taken every precaution to ensure a quality event. If you do experience difficulties watching the live video str...